Whythra Pathfinders/Running Tours Cornwall
Our commitment to Privacy
Whythra Pathfinders ("WP, we", "our", "us") take the protection of the data that we hold about our customers seriously and will do everything possible to ensure that data is collected, stored, processed, maintained, cleansed and retained in accordance with the Data Protection Act (DPA) 1998 up to 24 May 2018 and the General Data Protection Regulation (GDPR) on and from 25 May 2018 (Data Protection Legislation).
The website is maintained by Whythra Pathfinders (WP). For the purposes of data protection legislation, WP is the data controller.
This policy explains how the information we collect about you is used and kept securely. It also explains your privacy choices when using our website as well as your right to access your information under Data Protection Legislation.
The information we collect about you
We may collect the following information about you through our website:
The information provided to us
In agreeing to book a tour we us, we will collect certain information about you which will include your name, date of birth, gender, email address, address, telephone number and any medical or dietary information. We will also collect the full name, address and telephone numbers of an emergency contact nominated by you.
How we use your information
We may use your personal information for several purposes, including:
Our legal bases for processing your information
Whythra Pathfinders key purpose it to encourage and enable runners to participate in dedicated running tours at a level appropriate to their ability and fitness.
Therefore, will process it on the basis of legitimate interest of administering your involvement in the tours you have expressed interest in.
When we receive your permission to collect information from you, we will send you only relevant information about our products and services. We will give you the opportunity to opt in to any such communications and will tell you how you can opt-out at any time. We will never sell your information!
Protecting your information.
Your rights Finding out what information WP holds about you
Under the Data Protection Legislation, you can ask to see any personal information that we hold about you. Such requests are called data subject access requests. If you would like to make a subject access request, please contact us at XXXXXXXXXXXXX or write to us at:
NEED AN ADDRESS
NEED AN ADDRESS
NEED AN ADDRESS
NEED A POSTCODE
You will also need to provide two forms of identification, for example, driving licence, utility bill or passport and, if appropriate, any about the source or location of the information you are requesting.
Right to be forgotten
In certain circumstances you can request us to delete all information we hold which identifies you. You can make this request at any time by emailing email@example.com but please note we may be compelled to maintain your information due to specific legislative or regulatory requirements.
You have the right to require us to correct any inaccuracies in your data free of charge. You can also exercise this right at any time by contacting us at firstname.lastname@example.org and:
Any data that we collect from you will be deleted in accordance with timescales set out below:
Type of Data Date of deletion
Whythra Pathfinders Web Enquiry - Four years after an individual has not had any further interaction with the organisation.
Customers booked on a WP tour
This information will be anonymised after the four-year period referred to above.
Complaints and contacts
If you have any concerns or complaints in relation to how the WP collects and/or processes your personal data, you should contact the Whythra Pathfinders in the first instance
If you are dissatisfied with how your concern/complaint is dealt with by WP, you have the right to report your concern/complaint to the Information Commissioners Office (www.ico.org.uk).